Our approach
This policy is a launch draft pending legal review. FileNext stores files that people upload and share. Uploaders must have the right to share what they upload, and we remove material when a rights holder shows us it is being shared without permission. Repeat infringers lose their accounts.
This page explains the process. It is not legal advice, and we do not decide who owns a work; if there is a real dispute, the uploader and the rights holder need to settle it between them or in court.
Sending a copyright notice
The fastest way is the takedown bot on Telegram. Send it one or more FileNext links, choose Copyright, and it asks for each detail below. You get a ticket number straight away. If you cannot use Telegram, use the report button on the share page, choose Copyright infringement, and put the details in the description.
A notice must include:
- The rights holder’s name, and if you are acting for them, your name and your authority to act.
- The original work: a link to it, or a description specific enough to identify it.
- The FileNext links to the material you want removed.
- An email address where we can contact you.
- A good-faith statement that you believe the use is not authorised by the rights holder, its agent or the law, and that the information in your notice is accurate.
Notices missing any of these may be delayed while we ask for them, or rejected.
What happens after a notice
- A moderator reviews the notice. Reports still open after 36 hours are flagged to the team.
- If the notice is complete and credible, the file is removed: its link stops working, it stops earning, other open reports about it are settled, and the uploader is told in the FileNext bot, with the substance of the claim.
- You are told the outcome, and you can check at any time by sending /status and your ticket number to the takedown bot.
- If the notice is incomplete or does not show infringement, it is dismissed and you are told.
Counter-notice for uploaders
If your file was removed and you believe that was a mistake, because you own the work, have permission, or the use is allowed by law, you can send a counter-notice by email to support@filenext.in with “Copyright counter-notice” in the subject. Include:
- your name, the email or Telegram username on your FileNext account, and how to reach you;
- the FileNext link that was removed and, if you have it, the ticket number;
- why you have the right to share the file, with any licence or permission you can show;
- a statement, in good faith, that the file was removed by mistake or misidentification;
- your consent for us to pass the counter-notice, including your contact details, to the person who sent the notice.
We review counter-notices and may restore the file if the claim was mistaken or the rights holder does not pursue it. Do not upload the same file again while it is under review.
Repeat infringers
We keep a record of upheld copyright removals. Accounts with repeated upheld notices are banned, and earnings on removed files are stopped. Moderators can remove a file and ban its uploader in one step when a violation is serious or repeated.
False or abusive notices
Only send a notice for a work you own or are authorised to act for. Knowingly false notices or counter-notices harm real people and may have legal consequences. We may ignore notices from people who repeatedly send false or abusive claims.
Designated contact and grievances
Copyright agent: To be designated before launch. Until then, copyright questions that cannot go through the takedown bot can be sent to support@filenext.in.
Grievance Officer (India): To be appointed before launch. Their name, contact details and the hours they can be reached will be published here. Until then, send grievances to support@filenext.in with “Grievance” in the subject line.
We aim to acknowledge a grievance within 24 hours and resolve it within 15 days, and to act on requests to remove content within the time limits the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 set, including 36 hours for takedowns.
See also how to report content.